Terms of service
1º.- LEGAL FRAMEWORK:
In compliance with the regulations in force, the Sport y Equitation Valverde SL entity that operates through the internet from this website www.josedemora.com , are detailed below the general conditions of contracting of the products and / or services offered through of the same and from which the rights and obligations of the parties are generated.
The present General Conditions of Contract (hereinafter "Conditions") have the function to regulate the relationship between Sport y Equitación Valverde SL (hereinafter the " Provider ") and customers (hereinafter the " User "), relating to all transactions made through the website of the online store.
2º.1.- BIDDING COMPANY:
SOCIAL REASON: Sport and Equitation Valverde SL
COMMERCIAL NAME: Sport and Equitation Valverde
ADDRESS: Polígono el Monete, Nave 31
POPULATION: Valverde del Camino
TELEPHONE: 679182868 (ordinary pricing)
This company has its legal address, to which it can direct, where appropriate, claims at the following address:
ADDRESS: Polígono el Monete, Nave 31
POPULATION: Valverde del Camino
and from somewhere else:
2º.2.- THE USER:
User or client, the Internet user who acquires this condition, by registering on the website, using a form and to which user and password keys are assigned, over which he has full responsibility for use and custody , being responsible for the veracity of the personal data provided to the provider, as we will see in the User Registration section.
By accepting these Conditions, the User declares:
- 1. That he is a person with the capacity to contract according to the current regulations.
- 2. That you have read and accept these Conditions.
The User will always have access, and in any case, prior to the start of the procedure of contracting products, to the conditions, being able to be stored and / or reproduced in a durable support
5º.- VALIDITY OR DURATION.
The period of validity or duration of these Conditions and specific conditions of contract, will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website, and / or appropriate to the hiring of any products.
The provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were acquired prior to the modification by the User.
The User undertakes to read carefully the contracting conditions, whenever it proceeds to the hiring of a given product that they have been subject to modification since the last time they accessed.
If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, subsisting in all other things the Conditions.
8º.- PURPOSE OF THE CONTRACT
The purpose of this contract is to regulate the contractual relationship of purchase and sale between the provider and the user at the time when the latter accepts the purchase during the online contracting process through the mechanisms described below.
The contractual relationship of purchase involves the delivery, in exchange for a specific price and publicly exposed through the website, of one or more specific products.
Each of these products may be subject to a specific regulation through the specific contracting conditions of each of them, of which more detail will be given in the warranty section, returns, withdrawal, or the product's own data sheet, due to the different formats in which the products are marketed, their packaging or their own nature.
9º.- USER REGISTRATION.
The User may register on the web, in the "Start Session" section / button. To do this, enter the required personal data as required: Name, Surname, Address, E-mail and Telephone. The Alta as User of the store will provide you access to the web and to the acquisition of products.
The user will obtain a username and password, committing to make diligent use of them, and not make them available to third parties, as well as to notify the provider of the loss or theft of the same or possible access by an unauthorized third party. , in such a way that the provider proceeds to the immediate blockade. The user has full responsibility for its use and custody, being responsible for the veracity of the personal data provided to the provider.
The user will not get as user name words that are intended to confuse others to identify him as a member of the provider, as well as expressions malignant, insulting and in general, contrary to the law or moral requirements and good custom.
10º.- GEOGRAPHICAL SCOPE.
This website www.josedemora.com operates and sells, only in Spanish National, European Union and Other Countries. From now on, this geographical area will be understood as "the Territory".Therefore, shipments are only made and the products distributed in the Territory. The use of this website as well as any purchase made in it is considered made in Spain and the European Union, and therefore subject to current Spanish and European laws and regulations. The Provider does not accept or deliver orders outside the mentioned Territory.
All of the above is indicated without prejudice to the fact that soon we can offer these services in the excluded areas, in which case it will be announced in advance on this website.
11º.- PRODUCT INFORMATION.
The Provider pays great attention to the information regarding the characteristics of the products through technical descriptions from its collaborating companies and manufacturers, and photographs that illustrate the products. All this is done within the limits of the technique and respecting market standards.
This descriptive sheet will incorporate a contact form in case you wish to obtain more detailed information. Or for greater ease, you can have a link to expand the information to the extent possible.
12TH.- TAXES, CURRENCY AND SHIPPING COSTS.
The prices indicated for each product include the Value Added Tax (VAT) and in any case they will be expressed in the Euro currency (€). Said prices, unless expressly indicated otherwise, do not include shipping costs or any other additional services and attachments to the product purchased.
13º.- LANGUAGE IN WHICH THE CONTRACT IS DEVELOPED.
The contracting procedure and pre-contractual information is in Spanish, English and Italian and these languages will be used to carry out the contracting.
Steps of the Hiring / Purchase Process.
In order to start the process of contracting products at www.josedemora.com, it is first necessary to register as a user, by clicking on the button that appears on the main page of the web page called "Log in, Create an account" and filling in the required data. they are requested in the page that will appear next. After registration, the assignment of the user name and the access password occurs automatically.
The registration system is provided with a user verification system in the registration process. So that before the activation of the user in the system, a confirmation is sent to the email given by the user so that this validates the authenticity of the electronic mail.
Once registered correctly, the user can enter with his user and password to the control panel of his profile to be able to manage all those functions that the provider of the page has put at his disposal.
Once the registration is made, you can proceed with the purchase of your product (s).
14º.2.- PURCHASE PROCESS
The purchase process is easy and simple.
- Select the product (s) you want in your Spanish, English or Italian language, choose the product units and add it to the shopping cart by clicking on the "Add to cart" button
- Record your data if you have not done it previously.
- All prices will be in the currency Euros (€) and taxes included.
- Choose the payment method: PayPal or credit card.
- In the event that the payment platform informs, of the denial of the card, the order will be automatically canceled, informing it by screen and at the moment, the client of the cancellation. You can not make payments with cards issued outside the Spanish territory and European Union.
- Finish your order from the shopping cart by clicking on the "Pay" button
- Depending on the chosen option, PayPal or credit card, the payment window of the selected bank will appear.
- Wait to receive our confirmation email, where you will receive a summary of the purchase made, as well as the order number.
Provisions to be taken into account in the purchase process.
15º.- AVAILABILITY OF THE PRODUCT.
The purchase of the products are subject to the availability of the same, in case a product is not in stock, the customer will be contacted via e-mail or telephone, to inform about it.
16º.- TYPES OF PRODUCTS
The website has a wide diversity of the best brands and very competitive prices of everything related to footwear, accessories and riding, divided into categories for easy search and with a "search" field to find any product in a more direct
17TH.- MAXIMUM AMOUNT OF ORDER.
There is no maximum order amount.
18º.- HOW TO EXTEND OR CANCEL MY ORDER.
To extend an order you can always do so as long as you have not finished the purchase, and you can do it by clicking inside the shopping cart in the "continue buying" option.
To cancel an order:
- - If canceled the same day the order is placed, there is no cost for both standard and customized orders.
- - If the order is standard it can be canceled without cost if it has not been sent, and if it has already been sent, the cost will be equivalent to the transport costs.
- - For personalized orders the client will have 2 days to cancel without costs.
You can also contact directly by phone with our customer service through the information provided in Section 26.
19º.- EXPENSES AND SHIPPING METHODS AND DELIVERY TIME.
The shipping costs are established in the following parameters:
- - Spain: Free shipping to the peninsula, rest of Spain to be arranged.
- - European Union: € 40.
- - Other Countries: To arrange a price.
The only way to send is at home. The order will be sent to the address you indicated at the time you made your purchase. The provider does not guarantee delivery in the postal boxes.
20º.- THE DELIVERY TIME:
Between the execution of the order and the delivery date by the transport company at the address indicated in the order, the following will take place:
- - Products in stock: National shipments will be made in about 48 hours, and international shipments, between 7 and 10 days.
- - Products without stock: National shipments between 25-30 days and international shipments between 30 - 35 days.
The method of payment chosen by you can affect the delivery times as it influences the verification time.
In case you did not receive a package within the indicated period, an investigation will be carried out together with the carrier that could last several days (the approximate term is fourteen (14) business days). During this period, no return or reimbursement of the order can be made.
We advise you that upon receipt of your package verify that everything is in accordance with your order and that the packaging of the package is in perfect condition, then sign with reservations and indicate by hand on the delivery note of the carrier if you found any anomaly upon receipt. When you open your package, if you find that the items delivered are not in accordance with your order or are damaged, please contact our Customer Service, see in Section 26.
The invoice can be downloaded and sent in physical format at the client's request (optional).
22º.- VALUE ADDED TAX.-
In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).
23º.- METHODS OR PAYMENT MODES.
In general, the User may choose the payment method:
- A) By credit card, for which it will facilitate, among others:
- (i) name and surnames;
- (ii) card number;
- (iii) CVV / CVC;
- (iv) expiration date of the card;
You can use the following credit cards: -VISA - MasterCard
Once you have validated all the information about your purchase (items, shipping methods, delivery address and billing) a new page will appear so you can choose which payment method you wish to use and enter your data. In the event that the payment platform informs of the denial of the card, the order will be automatically canceled, informing the client of the cancellation online and at the moment, as we have previously commented.
The data of your card will not be saved in our database, since when they are filled out they will be in the secure web of the chosen bank entity.
The data of your card is protected at all times thanks to the secure servers of the banking entities that use SSL encryption in their communications.
- B) By PayPal.
You can make the payment of your purchase through PayPal. When choosing PayPal as a means of payment, the billing address indicated above will be ignored, and the address registered in your PayPal account will be taken into account for billing issues.
24º.- GENERAL PROVISIONS ON THE PAYMENT PROCESS.
- The payment order given by the User necessarily implies adherence to these General Conditions as well as the particular conditions of the order.
- For any form of payment chosen by the User, all payments will be subject to the terms and conditions applicable to interveners or payment platforms in a secure manner (eg Visa, Mastercad, Paypal, etc.).
- Once the payment has been made correctly, the User will receive a confirmation email that certifies the essential conditions of the transaction.
- Products sent to the address indicated by the User.
In any case, through the website, the User will always have access to the information of their orders and their corresponding invoices for the purchases purchased.
The Provider reserves the right to cancel payments or orders in the case of indications of fraudulent operations, informing the competent authorities of the conducts that are susceptible of investigation for the prevention of fraud.
In the event that a product or service is not available after the order has been placed, the User will be informed by email or telephone of the total or partial cancellation of the order, causing the total or partial refund of the charge through the same method of payment with which the order was placed.
25º.- RETURNS OF DEFECTIVE, DAMAGED OR INCORRECT PRODUCTS OR EXERCISING THE RIGHT OF WITHDRAWAL.
Once you have received your order, you can desist from your purchase, as long as the product has not been used or has been damaged or other defects that the company considers it has not been because of it.
We remind you that by making use of your right of withdrawal, the refund of the money paid for the product (s) purchased will be made / the amount of the purchase will be included and, if they existed, the delivery costs in the least expensive mode of delivery. ordinary delivery. Also, if you opt for the option of collecting the product at your home, the cost of the collection itself will be borne by the customer.
In addition, you must ensure that:
- a) It has not been used incorrectly or negligently, has not been manipulated in an inappropriate or reckless manner and has not been subjected to abnormal or harmful conditions.
- b) Has not been involved in any accident or has been damaged when trying to repair or modify it.
- c) It has not been used contrary to what was established by the manufacturer in the instructions of the Product.
- d) It has not deteriorated due to natural wear after its reception.
In the event that the product does not meet any of the aforementioned requirements, we can decide, at our discretion, not to repair or replace the product or refund the amount paid and / or we can ask you to reimburse the entire transport and revision costs, arising according to the current standard rates. To carry out this refund, we can charge the mentioned costs in the account of your credit or debit card or use the payment information provided when placing the Order.
In case of defective product, the Provider will proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, procedures that will be free for the consumer and user.
In the event that the product or its packaging have suffered any damage or is not in the original conditions of shipment, the value of the item will suffer a depreciation of it.
This provision does not affect the rights recognized to the consumer by current legislation.
In the cases in which you consider that at the time of delivery the product does not conform to the provisions of the Contract is a damaged product during its delivery, or is incorrect you should contact us immediately through our form of contact, providing the data of the product as well as the damage suffered, or by calling the telephone number 679182868 in our customer service hours outlined in the heading 26 Customer service.
Once the return request has been examined, and the appropriate verifications have been made, upon confirmation via e-mail, we will proceed to the collection of the product, at the place where it was delivered.
We will proceed to carefully examine the returned product and we will notify you by e-mail within a reasonable time if it is appropriate to return or replace it (if applicable). The return or replacement of the article will be made as soon as possible and, in any case, within 14 calendar days following the date on which we send you an email confirming that the return or replacement of the item proceeds.
The amounts paid for those products that are returned because of a proven defect or defect, will be reimbursed in full, including delivery costs incurred to deliver the item. The refund will be made in the same means of payment that was used to pay for the purchase.
The rights recognized by current legislation are safe.
26º.- EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to the delivery of:
- - Used products, with damages or other defects that the company considers that it has not been because of this.
27º.- CUSTOMER SERVICE: HELP, SUGGESTIONS AND CLAIMS.
At any time, you can contact our Customer Service by calling 959553546/667244636/679182868 in the hours of 9.00 - 13.30 and from 15.30 - 18.30 from Monday to Friday.
28º.- GUARANTEE OF THE PRODUCTS.
All items offered on our website have the official manufacturer's warranty under the legally established terms, for a period of 2 months from the date of delivery, excluding misuse by the customer.
29º.- RIGHTS OF THE PROVIDER
- Keep, modify or suspend your website without prior notice.
- Modify the price of the offers.
- Reject orders due to lack of stock or customer default.
- Reject access to computer tools to clients in case of non-compliance with these conditions
- Perceive the amount of the customer's purchases, accepted the transaction.
- Reserving the domain and keep full ownership of the item until the full payment by the customer.
- Not reproduce, alienate or dispose of the information published by El Lender in all its contents without the express permission of the company itself.
- Proceed to correct or amend human or computer errors.
29º.- LIMITATION OF LIABILITY
All the information provided by the User to the Provider and through the corresponding forms must be true. It is the responsibility of the User to keep the data supplied to the Provider, duly updated. In any case, the Provider disclaims any responsibility for damages or losses caused as a result of having provided false, insufficient, inaccurate or incorrect information.
Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, adequacy and updating of the information provided by the User through the corresponding forms. In no case the information provided by the Provider constitutes the provision of an official medical or pharmaceutical advice.
The Provider will not be responsible in those cases in which it corresponds to the parents, tutors or legal representatives of the Users who are minors or incapacitated, authorize the access, supply of personal information or use of the website or the hiring of any products or services provided through the applications or web platform. It will be the responsibility of the mentioned parents, tutors or legal representatives to supervise the access and use of the minor or incapacitated person to the hiring of the products and services provided through www.josedemora.com.
The access of Users to the Contents does not imply any obligation on the part of the Provider to control the absence of viruses or computer elements that may have any harmful effect on the User's computer equipment. In any case, it will be up to the User to have the necessary tools to detect such viruses or computer elements of a harmful nature. Consequently, the provider will not be responsible for any damage caused to the computer equipment of the Users or third parties during access to the Contents.
The Provider will not respond for interruptions that occur in electrical or telecommunications services that prevent users from using the services offered.
29º.- APPLICABLE LAW AND JURISDICTION.
These conditions will be governed or interpreted in accordance with Spanish legislation in matters that are not expressly established. The provider and the user, agree to submit any dispute that may arise from the provision of the products or services subject to these Conditions, to the Courts and Tribunals of the user's address.
In the event that the user has his domicile outside Spain, the provider and the user, expressly waive any other forum, submitting to the Courts and Tribunals of the address of THE OWNER OF THE WEB.
Through this document regulates the use of personal data provided by users, visitors and interested parties (hereinafter USERS) in the Services offered by this portal (hereinafter the PORTAL) managed by Sport y Equitacion Valverde S.L., owner of the file in which the data will be incorporated.
Sport y Equitacion Valverde S.L. is a self-employed businesswoman with tax domicile in Pol. Ind. El Monete, Nave 30-31, 21600 Valverde del Camino (Huelva), with CIF B-21197157, which provides its services under the trade name Equitación Valverde (hereinafter Sport and Equitacion Valverde S.L).
In order to facilitate a fast and efficient development of the relationship between Sport and Equitacion Valverde S.L and the USERS or Clients, Sport and Equitacion Valverde S.L guarantees through this notice the privacy of online services in accordance with legal requirements, and informs about its policy of protection of personal data for users to determine freely and voluntarily if they wish to provide Sport y Equitacion Valverde SL their personal data through the electronic form for the subscription of services offered by Sport y Equitacion Valverde SL in its PORTAL.
2) Protection, collection and automated processing of personal data
In compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data and its implementing regulations, we inform the USER that the data collected through the PORTAL will be incorporated into automated files of personal data owned by Sport and Equitacion Valverde S.L. Sport y Equitacion Valverde S.L. will use your personal data in accordance with the purposes set out in the corresponding legends and/or specific conditions to attend to the different types of relations that may arise with Sport y Equitacion Valverde S.L.
All the fields marked with an asterisk (*) in the forms provided for this purpose through the PORTAL will be mandatory, so that the omission of any of them may result in the impossibility for us to process your request. Furthermore, by clicking on the "send" button incorporated in the aforementioned forms, you declare that the information and data you have provided us with are accurate and truthful.
The data you provide us with by means of the USER registration form, together with those obtained by reason of your status as a USER of the PORTAL, will be incorporated into a file owned by Sport y Equitacion Valverde S.L, with registered offices in Pol. Ind. El Monete, Nave 30-31, 21600 Valverde del Camino (Huelva), for processing in order to manage the use of the PORTAL or register as a registered USER. Likewise, we inform you that by means of the registration you will be assigned a USER name and password that will allow you to log in at any time as a Registered User of the PORTAL and, therefore, to access all the functionalities of the same.
Sport y Equitacion Valverde S.L. guarantees the confidentiality of the personal data provided and compliance with all applicable regulations to this effect, mainly Organic Law 15/1999, of 13 December, on the Protection of Personal Data; Royal Decree 1720/2007, of 21 December, approving the Regulations for the development of this Law; and other development regulations.
The fact that PORTAL services can be accessed through other platforms means that these platforms can process data from those USERS who have registered on the platform and downloaded them. In this respect, the USER is informed that it is directly the entity linked to each platform that collects this information for its own purposes, the data collection procedure being subject to the conditions, privacy policies and/or legends established by these companies for this purpose.
In any case, certain services provided on the PORTAL may contain particular conditions with specific provisions on the protection of personal data, of which the user will be duly informed at the time of consenting to the processing of the same. In the event that these services are provided by a third party other than Sport y Equitacion Valverde S.L., the USER will be duly informed of who is the provider of these services, and of the purposes for which the third party is collecting the personal data of the USER. The third party will in any case be obliged to comply with the data protection regulations, under its responsibility.
3) Purpose of the collection and automated processing of personal data
The collection and automated processing of personal data, as a result of browsing the pages of the PORTAL, consultation, request, order of products or subscription to any service/s, promotion/s or contest/s, of those offered by Sport y Equitacion Valverde S.L, is also intended to provide the USER with a personalized experience on the Network of the sites of Sport y Equitacion Valverde S.L, the maintenance of the contractual relationship established between them (including telephone contact), as well as the management, administration, provision, extension and improvement of the services in which the USER decides to subscribe, register or use, and the adaptation of these services to the preferences and tastes of the USERS.
Under no circumstances will personal data be transferred to third parties without the express consent of the data subject.
4º) Security measures
Sport y Equitacion Valverde S.L. has adopted the levels and security measures for the protection of personal data by installing in its systems and files the technical measures necessary to guarantee the confidential treatment of the data, to avoid its loss, alteration and access. Sport y Equitacion Valverde S.L will not be responsible for any possible damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by causes beyond the control of Sport y Equitacion Valverde S.L; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as of damages that may be caused by third parties through illegitimate intrusions beyond the control of Sport y Equitacion Valverde S.L. Nevertheless, the User must be aware that Internet security measures are not impregnable.
5) Exercise of rights of access, rectification, cancellation and opposition
You may send your communications and exercise your rights of access, rectification, cancellation and opposition to the Internet address email@example.com, or by ordinary mail addressed to Sport y Equitacion Valverde S.L, Ref. LOPD, Pol. El Monete Industrial Estate, Nave 30-31, 21600 Valverde del Camino (Huelva). To exercise these rights and in compliance with Instruction 1/1998, of 19 January, of the Data Protection Agency, you must prove your identity to Sport y Equitacion Valverde S.L. by sending a photocopy of your National Identity Card or any other legally valid means.
You can check the registration of our files with the AEPD at the following link:
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